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4-STEP PROCESS
Citi Business Systems 4 step process allows our clients to be safe in the knowledge that we are different. We listen, understand and care about our clients.
By working together, we can help your business make the necessary steps to a
brighter future for all your Managed Print needs.
The Citi Business Systems 4-Step Process
Assess
We make sure we fully understand your requirements by listening to you and carrying out print audits and site surveys.
Solution
Being an independent provider, we can ensure the best products are available to you. This means we can tailor the best solution to fit your business requirements and objectives.
Implement
Our fully trained, in-house engineers will ensure all installs are carried out with the highest levels of professionalism. We also provide full training and demonstrations for all staff.
Manage
Using our remote monitoring software we can automatically replenish toners, obtain meter readings and view devices in real time. As well as regular preventative maintenance and firmware updates.
Consultation
One of our dedicated consultants will meet with you to listen and understand your current situation. Our aim is to learn more about your requirements and how your business operates and prints.
Print Audit & Survey
By using our bespoke Audit Software we can provide reports of accurate print volumes being produced then broken down by device, user and department. We can also carry out site surveys to assess machine locations and future plans.
Results and Analysis
We present our findings in a clear proposal showing your current situation compared to the new solution, detailing the benefits and cost savings this will have on your business.
Tailored Solution
Your new solution will be tailored to your business. We can be as flexible as required and can offer a number of products and options to best suit your needs.
Installation
Our installation team will install and configure all your devices to the pre-agreed settings. They can set up any individual user boxes and shared folders along with any other features required.
Training
We provide full training and demonstrations on all our equipment. We are happy to hold staff workshops and private training sessions if required. We can also give extensive training to any staff who require administration rights.
Remote Monitoring
Automatic toner replenishment, automatic meter readings and real time machine diagnostics are just some of the great benefits our Remote Monitoring solution provides.
Account Management
Aftercare is a huge part of Citi Business Systems core values. We pride ourselves on understanding our clients and building long term partnerships. Your dedicated Account Manager is always there for you.