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    FAQs

Have a question? We’re here to help!

I am only half way through my current contract with another supplier. Is there any way you can help me get out of it?
I noticed your main Manufacturer Partners are Sharp, Konica Minolta and Canon. Can you support any other manufacturers?
Our business has offices across the UK. Are you able to support these and still honour the same service guarantees on a true Nationwide contract?
Our business is interested in a Document Management System. What products do you provide and how would you determine what would be best for my business needs and procedures?
We currently have a full Managed Print Agreement that gives us a fixed cost per quarter for our fleet of devices and print volume. Do you offer this facility?
I am only half way through my current contract with another supplier. Is there any way you can help me get out of it?
Yes certainly, we would be able to settle your current contract and typically still achieve a cost saving for the business in excess of 20-30%.
I noticed your main Manufacturer Partners are Sharp, Konica Minolta and Canon. Can you support any other manufacturers?
Here at Citi Business Systems our experienced engineers are fully trained to carry out repairs and maintenance on a number of manufacturers including; HP, Ricoh, Toshiba and Kyocera.
Our business has offices across the UK. Are you able to support these and still honour the same service guarantees on a true Nationwide contract?
Yes, Citi Business Systems can cover all locations across the UK. We are part of a large dealer network and always honour our service guarantees and response times.
Our business is interested in a Document Management System. What products do you provide and how would you determine what would be best for my business needs and procedures?
Using our Citi Business Systems Professional Services Team, we will be able to assess which products would best fit your requirements and allow for a seamless integration. Using one of our products like Papercut, Drivve, Follow Me Print or even a bespoke solution.
We currently have a full Managed Print Agreement that gives us a fixed cost per quarter for our fleet of devices and print volume. Do you offer this facility?
Yes, we are able to offer a full Managed Print Volume Agreement, amongst a number of other products and options available to our clients. We aim to offer as much flexibility as possible.

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HEAD OFFICE

2 The Progress Estate
Bircholt Road
Maidstone
Kent
ME15 9YH

Tel: 0800 012 6616

Email: enquiries@citibusinesssystems.co.uk

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